Returns Center

Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Contact Us By filling out the form below

What items are returnable?

  • Within 45 days of receipt of your purchase
  • In original condition
  • Unused
  • In the original packaging
  • Original receipt must be included
  • We only replace items if they are defective or damaged. All returns must be initiated within 7 days of you receive the product.

 

What items are non-refundable?

  • Free gifts or promotional items
  • Any items that are on sale
  • Undergarments
  • health and personal care items
  • Downloadable software products
  • Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
  • Items received late due to carrier shipping delays

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges

 

How do I return?

  • Enter your order number and email address in the Message section
  • Enter the items you want to return with the reason for return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
  • Please refer to our refund policy before all return